1. Introduction
Aksh Mehandi Art ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akshmehandiart.com or use our mehandi services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (phone number, email address)
- Service address and location details
- Booking and appointment details
- Service preferences and special requirements
- Payment information (processed securely through third-party providers)
- Feedback and testimonials
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Service Delivery: To provide mehandi services, process bookings, and manage appointments
- Communication: To respond to inquiries, send booking confirmations, and provide customer support
- Business Operations: To improve our services, analyze usage patterns, and maintain business records
- Marketing: To send promotional materials and updates (with your consent)
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, trade, or rent your personal information to third parties.
4.2 Limited Sharing
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly agree to share your information
- Service Providers: With trusted third-party service providers who assist in our business operations
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with business mergers, acquisitions, or asset transfers
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure data transmission using SSL encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage of physical and digital records
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand website usage and improve services
- Marketing Cookies: To personalize content and advertisements
You can control cookie preferences through your browser settings.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing
- Portability: Request transfer of your data
- Objection: Object to processing for marketing purposes
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain customer relationships
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records for accounting purposes
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries outside of India. We ensure appropriate safeguards are in place for such transfers.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for material changes
13. Contact Information
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
14. Consent
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.